We love to answer questions about get fresh. If you don’t get yours answered here, simply email us at info@getfreshnyc.com
What is get fresh?
What is a real, ready to cook meal?
I’m not the best cook and I’m often short on time. Are get fresh meals easy to prepare at home?
What is included in a get fresh meal?
Where are get fresh ingredients from?
Is get fresh nutritious?
Does get fresh offer vegetarian meals?
Does get fresh work for those with severe allergies or special dietary needs?
How long can I store get fresh meals in the refrigerator or freezer?
How can I purchase get fresh meals?
Does get fresh deliver? Where to? Is there a delivery charge?
May I change my order once it has been placed?
I’m concerned about recycling. Can get fresh packaging be recycled?
Why is it important to eat local?
Does get fresh offer gift certificates and other gifts?
I have some feedback on get fresh services. Who can I give it to?
What is Get Fresh?
Get Fresh is an innovative “ready to cook” meal preparation business located in Park Slope, Brooklyn. We make home cooking quick, easy, and possible every night of the week. How? We source local, farm fresh ingredients, do the prep work, and put together delicious healthy meals that come with simple instructions and are ready to cook. Everything you need to make a delicious meal at home is included, from minced garlic and fresh herbs to portioned proteins, chopped veggies, freshly made sauces and more. With Get Fresh, in as little as 15 minutes you’ll have a tasty, wholesome home cooked meal on the table.
Get Fresh is not only quick and easy, it’s also convenient and time- and money-saving. Say goodbye to last minute so-so takeout food. With Get Fresh, you can enjoy time with your friends and family and still put fantastic meals on the table every night of the week!
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What is a “real, ready to cook” meal?
Get Fresh meals are real meals that are ready to cook. A real meal is one made from nutritious local ingredients, like frilly, crisp lettuces and sweet carrots dug from fertile Catskill soil, pasture-raised chicken, juicy grass-fed meats, and sustainably harvested seafood. Purchasing meals made with local ingredients promotes healthy people and a healthy community. Real meals are free from additives, preservatives, pesticides, fungicides, herbicides, hormones and antibiotics.
Ready to cook meals consist of all the ingredients you need to make a meal: ingredients that are washed, chopped and portioned for you, delivered to your door and ready to cook with simple instructions. Most meals require as little as 15 minutes of your time in the kitchen, then—voila!—you’re serving a fantastic home cooked meal.
Home cooking has never been so easy!
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I’m not the best cook and I’m often short on time. Are Get Fresh meals easy and quick to prepare at home?
With Get Fresh meals preparation time at home is reduced or eliminated. This means, you spend more time with your family and friends, and less time shopping, cooking and (worst of all!) cleaning. All Get Fresh meals come with simple, clear instructions. Cooking times are noted on each Get Fresh meal package, so you can choose meals based on your personal schedule. Most Get Fresh meals require a simple simmer, sauté, grill or bake. You also might heat up a freshly made sauce, or shake up a fresh vinaigrette. It’s that easy! And did we mention it’s delicious too!?
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What is included in a Get Fresh meal?
Each Get Fresh meal includes a hearty entrée. Some meals include rice, pasta, potatoes, or vegetables; others come with suggestions for side dishes. In addition to entrées and sides, we offer salads, fresh juices, breads and desserts. Visit our Menu for a complete list of tasty get fresh options.
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Where are Get Fresh ingredients from?
At Get Fresh we source as much local product as possible. We work with small family farms that practice sustainable agriculture (to meet some of them, visit Our Farmers ). Our fruits, vegetables and fresh herbs are either certified organic or grown organically—using zero pesticides. Our meat is free range and/or grass-fed, free from antibiotics and hormones, and comes from humanely raised livestock. We use local milk, yogurts and cheeses, and sustainable seafood. Our menus are seasonally driven, to showcase abundant local ingredients at their peak taste.
In the wintertime, we use fruits and vegetables from farms as close to New York as possible. You’ll still get local meats and sustainably caught seafood during these months.
Get Fresh pantry offerings include many great local products, including handcrafted beers, wine, cheeses, juices and more. When pantry products are not available locally (olive oils, vinegars, sea salts, spices, coffee and teas, for example), we do our best to choose those that meet strict artisan, and free- and fair-trade standards.
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Is Get Fresh nutritious?
We pride ourselves on helping you make the healthiest (and tastiest!) home cooked meals around. There are no artificial ingredients in any of our meals, so you know you're getting whole foods with maximum nutrition.
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Does Get Fresh offer vegetarian meals?
Absolutely! We have both vegetarian and vegan options available. Choices change monthly and seasonally. Visit our Menu or come into our store to see our latest offerings.
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Does Get Fresh work for those with severe allergies or special dietary needs?
When we can, we are happy to make substitutions for you to accommodate allergies and special dietary needs.
All Get Fresh meals list ingredients so that you can make informed decisions. If you have severe allergies, we can't guarantee that our meals don't contain traces of peanuts or other allergens. As far as less severe allergies and special dietary needs are concerned, please contact us and we will be happy to see what we can do to accommodate your needs.
Though we thoroughly sanitize work areas, there is always a potential for cross contamination. The safety of our customers and their families is of the utmost importance to get fresh, and we are always happy to discuss these issues with you.
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How long can I store Get Fresh meals in the refrigerator or freezer?
We recommend that you cook your get fresh meals within 2 to 3 days from the date it was prepared for you. If your meal is frozen, we recommend you keep it in your freezer for no longer than 1 month. Specific thawing and cooking instructions are included with each meal.
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How can I purchase Get Fresh meals?
We offer several options to purchase get fresh meals. Browse our Menu at www.getfreshnyc.com and select entrées, sides, salads and desserts to order online. Choose to pick up your order or have it delivered, then select a date and time that is most convenient for you.
Or, stop by our store at 370 Fifth Avenue and pick up items to go. Our menu changes biweekly so there’s always something new to try. With your meal, enjoy our locally crafted beverages, cheeses, pickles, preserves and more.
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Does Get Fresh deliver? Where to? Is there a delivery charge?
Get Fresh delivers meals from Prospect Park to the west and the BQE to the east, from Grand Army Plaza to the north, to Windsor Terrace to the south. Our bikes deliver items in an insulated cooler so that meals stay fresh and delicious!
We also deliver to Manhattan on Saturday and Sunday mornings between 9 and 11 am. We request a minimum order of $100 to deliver to Manhattan.
Do you charge for delivery?
For free delivery within our delivery area, we request a minimum order of $20. Since many Get Fresh meals can be stored in the freezer, and all can be stored in the refrigerator, it’s easy to order several meals for up to two weeks.
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May I change my order once it has been placed?
If your delivery or pick-up time is over an hour away, you may change your order through our website by accessing your account and selecting the order you wish to change. Otherwise, please contact us for information and assistance in make a change. Order adjustments are subject to availability.
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I’m concerned about recycling. Can Get Fresh packaging be recycled?
Save your plastic containers (which are made from recycled plastic water bottles) and give them to our delivery guy the next time you place an order. Or, bring them by our store and drop them off. In addition to recycling our packaging materials, we compost our food scraps. For even more info on our commitment to the environment, click here .
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Why is it important to eat local?
Eating local supports healthy people, a healthy community and a healthy local economy, preserves farmland and reduces dependence on fossil fuels. Since local fruits, veggies, herbs, meats and fish are consumed so close to the time they are harvested or delivered, and don’t sit on a truck for days en route to our area, they are the freshest, most nutritional and best tasting ingredients you can buy. Ever tried a fresh-picked tomato, green bean, or peach? Need we say more?
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Does Get Fresh offer gift certificates and other gifts?
Yes! Get Fresh gift certificates are available for purchase online on our Menu page or at our store. Simply visit our website or stop by our store. The gift of great home cooked meals, and more free time to enjoy them with family and friends is perfect for recent graduates, new parents, new neighbors and friends with new homes. In addition to meals, we offer delicious gourmet pantry must-haves, aprons, kid's tees and more—all of which can be included in custom gift baskets.
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I have some feedback on Get Fresh services. Who can I give it to?
We'd love to hear your feedback. Contact us via email at info@getfreshnyc.com or by phone at (718) 360-8469.
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